A new competitor to Ticketmaster is coming with AEG Live joining up with Outbox Technology to put ticket sales back in the hands of venues to control. With the Ourbox Techechnology software venues can sell tickets from their own websites directly to consumers they will be able to market directly to them as well.
It’s unclear if bypassing Ticketmaster will result in lower service charges. It would seem to since the middleman is being eliminated but you never know. And hopefully they have a better way of dealing with the bot software that still dominates the ticket on sales at Ticketmaster. The Outbox Technology software will be rolled out in the next two years.